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We welcome your comments and questions regarding
this shipping policy. Please contact us by e-mail at:
or call us at (877) 255-7845, ext. 3. |
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Shipping Policy
Are you ordering an item from ConciergeSystemsInc.com? We can ship to virtually
any address in the world.
Click the shipping links on this page for more information, including shipping rates
and delivery times.
Delivery Time
When you place an order, we will estimate shipping and delivery dates for you based
on the availability of your items and the shipping options you choose. Shipping
date estimates will appear in the order form. After placing your order, you will
see both shipping and delivery date estimates in the order confirmation e-mail and
in the order summary in Your Account. By completing your on-line order, you are
indicating you have approved the shipping costs.
Calculating Cost
Shipping costs for orders from ConciergeSystemsInc.com depend upon the method and
option you choose. Standard shipping is via UPS Ground.
If you choose to group items into as few shipments as possible, you'll be charged
for one regular per-shipment fee.
If you choose to ship items as soon as they become available, we'll charge you full
per-shipment fees for each shipment.
Please also note that the shipping rates for many items we sell are weight-based.
The weight of any such item can be found on its detail page. To reflect the policies
of the shipping companies we use, all weights will be rounded up to the next full
pound.
Shipping Rates: U.S.
Click the following link for information on specific shipping methods and delivery
times or browse the information below about the shipping methods we offer for orders
shipped by ConciergeSystemsInc.com within the U.S.:
UPS Shipping Rates & Delivery Time
Some items offered on our Web site are fulfilled by independent sellers whose shipping
rates are different than the ConciergeSystemInc.com rates listed. The seller of
each item in your order will be clearly noted on the View Shopping Cart page.
How are shipping costs calculated? We charge a single flat fee for each shipment,
plus additional, smaller fees for each item in that shipment. The total shipping
charge will be displayed on the last page of the order form, before you submit your
order. Here is the equation we use to calculate the total shipping cost:
(Highest Applicable Per-Shipment Cost) + (All Per-Item Costs) = Total Shipping Fee
Note: Per-item costs for some products are a flat rate per unit while for others
the per-item cost is based on the product's weight. See rate chart below for details.
How are items shipped? We use a variety of carriers for each shipping option. It
is not possible to specify a preferred carrier when placing your order. When you
select One-Day or Two-Day Shipping, we may use air or ground shipping as necessary
to get your items to you within the promised time frame.
Standard Shipping
- 3 to 5 business days
- Alaska, Hawaii: Deliveries may take longer.
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APO/FPO: Deliveries may take up to 21 days
- Most items may be shipped
to P.O. boxes
- Items may be shipped by a variety of carriers
- Signature
upon delivery required for shipments over $400
Shipping and handling charges are based on the delivery option you choose and the
weight, size and dimensions of your items. You'll see the shipping cost listed on
the "Place Order" page during checkout.
Two-Day Shipping
- 2 business days
- No weekend delivery; no P.O. boxes or APO/FPO
-
Items may ship using a variety of methods, both air and ground
- Signature upon
delivery required for shipments over $400
Shipping and handling charges are based on the delivery option you choose and the
weight, size and dimensions of your items. You'll see the shipping cost listed on
the "Place Order" page during checkout.
One-Day Shipping
- 1 business day
- No weekend delivery; no P.O. boxes or APO/FPO
-
Items may ship using a variety of methods, both air and ground
- Signature upon
delivery required for shipments over $400
Shipping and handling charges are based on the delivery option you choose and the
weight, size and dimensions of your items. You'll see the shipping cost listed on
the "Place Order" page during checkout. |
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