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Mailing Address:
Concierge Systems, Inc.
1442 E. Lincoln Avenue, #193
Orange, CA 92865
24-hour Customer Service Hotline:
+1 (877) 255-7845, ext. 3 |
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Return Policy
You can return most new and unopened items within 30 days of delivery for a full
refund.*
Items must be returned in new or unused condition and contain all original materials
included with the shipment. All returned items will be inspected and awarded a partial
refund if opened or used. If the return is a result of our error, the full cost
of the merchandise and shipping charges will be refunded.
For items returned after 30 days, ConciergeSystemsInc.com will grant a credit of
up to 80% of the item's value.
See our Refund Policy page for more details.
*Expect to receive the refund within four weeks from shipping your return to ConciergeSystemsInc.com
(this includes conservative estimates of the time required for the return shipping,
inspection at our returns facility, and processing from your bank or credit card
company). We will notify you via email with the details of your refund. You will
receive your refund via the form of payment that you used.
Refund Policy
Upon arrival at the Concierge Systems, Inc. warehouse all returned items are inspected.
You will be refunded the full cost of the merchandise and all shipping charges if
your return is a result of our error.
If the return is not a result of our error and your item is returned unopened within
30 days of delivery* we will refund the full cost of the merchandise minus the original
shipping charge and actual return shipping fees.
If the item has been opened or shows signs of wear you may be subject to a partial
refund and/or charges of both original shipping and return fees. Items returned
more than 30 days after delivery may only qualify for refunds of up to 80 percent.
*Expect to receive the refund within four weeks from shipping your return to ConciergeSystemsInc.com.
This includes conservative estimates of the time required for the return shipping,
inspection at our returns facility, and processing from your bank or credit card
company. We will notify you via email with the details of your refund. You will
receive your refund via the form of payment that you used. |
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