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We welcome your comments and questions regarding
this statement of privacy. Please contact us by e-mail at:
or call us at (877) 255-7845, ext. 3. |
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Privacy Policy
Concierge Systems, Inc. recognizes that users of www.ConciergeSystemsInc.com and
www.Mortgage-opolis.com ("Websites") have legitimate concerns about privacy. This
Privacy Policy sets forth our practices regarding the collection and use of personal
information gathered about you while we provide you with valuable services on the
Websites.
By visiting the websites, you are accepting the practices described in this Privacy
Policy.
What this Privacy Policy Covers
• This policy covers our treatment of personally identifiable information that
we collect when you visit the Websites online.
• This policy does not apply to offline activities, practices of companies
that we do not own or control, or to people that we do not employ or manage. In
addition, this policy does not apply to certain services and promotions provided
through the Websites that have distinct applicable privacy policies or notices.
Information Collection and Use
• We collect personally identifiable information when you commence ordering
on the Websites, when you register for our electronic newsletter, and when you enter
promotions and sweepstakes.
• When you order product on the websites, we ask for your name, a business
name, e-mail address, business and shipping addresses, name of recipient if different
than you, and various telephone numbers. Once you have provided us with this information
during the order process, an account is automatically created with the Websites,
you are assigned an account number and you are no longer anonymous to us.
• When you register for our electronic newsletter or enter into promotions
or sweepstakes, we ask for your email address and such other information that may
be relevant to the particular promotion.
• The Websites also automatically receives and records information on our server
logs from your browser including your IP address, websites cookie information, and
the page you requested.
• The Websites uses personally identifiable information for the following general
purposes:
• Processing orders that you submit through the websites.
• Providing you with website services on a personalized basis.
• Investigating activity that may violate the website's Terms of Use.
• Developing and marketing products and services that may be of interest to
you.
• Notifying you about new offerings from us and special offers we think may
be useful to you.
• Hosting or sponsoring promotions or sweepstakes.
• Sending you electronic newsletters.
Information Sharing and Disclosure
• We will not sell or rent your personally identifiable information to anyone.
• We may send personally identifiable information about you to other companies
or people when:
• We have your permission to share the information.
• We need to share your information to provide the product or service you have
requested.
• We need to send information to companies that work on behalf of us to provide
a product or service to you. (Unless we tell you differently, these companies do
not have any right to use the personally identifiable information we provide to
them beyond what is necessary to assist us.)
• We provide our services to you in cooperation with someone that we think
of as a partner or service provider. By this we mean that a portion or version of
our site is integrated into that party’s services. Because we are jointly presenting
our services with another party, as part of our formal and written contract with
that party, we may agree to share your information with that party. However, if
we share such information, we do so only under strict confidentiality and use obligations
and restrictions on it.
• We believe in good faith that the law requires it.
• We have reason to believe that your actions while you are using our services
either:
• Violate our Terms of Use, or,
• May be intentionally or unintentionally injuring or interfering with our
rights or property or anyone else that could be harmed by such activities.
Cookies
• The websites may set and access cookies on your computer or wireless device.
Your Ability to Edit and Delete Account Information and Preferences
• The websites give you the ability to edit your website account information
and preferences. You can update or correct your name, a business name, e-mail address,
business and shipping addresses, name of recipient if different than you, and various
telephone numbers by accessing the "My Account" area of the website. You may report
any inaccuracies in personal information that you cannot edit by e-mailing us at
. We will make a sincere effort to respond in a timely manner to your requests to
correct inaccuracies.
• You may request that your account be deleted or de-activated at any time
by writing us at
. Your account will be de-activated and then deleted from our user registration
database in approximately 120 days. Please note that any information that we have
copied as a safety measure may remain in back-up storage for some period of time
after your deletion request. This may be the case even though no information about
your account remains in our active user databases.
Privacy of Children and Minors
The safety of children and minors is very important to us. Children and minors are
not eligible to use the websites and we ask that anyone younger than 18 not submit
any personally identifiable information to us. If you are a minor (under 18 years
of age), you can use this website only in conjunction with your parents or guardians.
Children and minors should never reveal their addresses, phone numbers, or other
personally identifiable information to any strangers on the Internet.
Security
• Your website account information is protected for your privacy and security.
Examples of Information Collected
Information You Give Us
You provide most such information when you search, buy, inquire, participate in
a contest or questionnaire, or communicate with customer service. For example, you
provide information when you search for a product; place an order through ConciergeSystemsInc.com
or purchase; provide information in Your Account (and you might have more than one
if you have used more than one e-mail address when shopping with us) or Your Profile;
communicate with us by phone, e-mail, or otherwise; complete a questionnaire or
a contest entry form; provide employer information when opening a corporate account;
participate in Discussion Boards or other community features; or provide and rate
Reviews. As a result of those actions, you might supply us with such information
as your name, address, and phone numbers; credit card information; people to whom
purchases have been shipped, including addresses and phone number; people (with
addresses and phone numbers) listed in your account; content of reviews and e-mails
to us; and financial information, including credit card numbers.
Automatic Information
Examples of the information we collect and analyze include the Internet protocol
(IP) address used to connect your computer to the Internet; login; e-mail address;
password; computer and connection information such as browser type, version, and
time zone setting, browser plug-in types and versions, operating system, and platform;
purchase history, which we sometimes aggregate with similar information from other
customers the full Uniform Resource Locator (URL) clickstream to, through, and from
our Web site, including date and time; cookie number; products you viewed or searched
for; your purchase history; and the phone number you used to call our 800 number.
We may also use browser data such as cookies, Flash cookies (also known as Flash
Local Shared Objects), or similar data on certain parts of our Website for fraud
prevention and other purposes. During some visits we may use software tools such
as JavaScript to measure and collect session information, including page response
times, download errors, length of visits to certain pages, page interaction information
(such as scrolling, clicks, and mouse-overs), and methods used to browse away from
the page.
Information from Other Sources
Examples of information we receive from other sources include updated delivery and
address information from our carriers or other third parties, which we use to correct
our records and deliver your next purchase or communication more easily; account
information, purchase or redemption information, and page-view information from
some merchants with which we operate co-branded businesses or for which we provide
technical, fulfillment, advertising, or other services; search term and search result
information from some searches conducted through the Web search features offered
by Internet search engines; search results and links, including paid listings (such
as Sponsored Links); and credit history information from credit bureaus, which we
use to help prevent and detect fraud and to offer certain credit or financial services
to some customers.
Information You Can Access
Examples of information you can access easily at ConciergeSystemsInc.com include
up-to-date information regarding recent orders; personally identifiable information;
payment settings (including partial credit card information and account balances);
recommendations (including recent product view history, prior order history, and
Favorites); and your Profile (including your product Reviews, Requests, and Recommendations).
Control of Account
• You are required to control access to your account by maintaining your website
account number and email address. While you are logged into your account, you may
change your email address.
• If you have forgotten your account number, please access the My Account area
of the website. Click the "Forgot Your Account Number?" link, enter your e-mail
address and the Websites will promptly e-mail you your account number.
• Concierge Systems, Inc. will never ask for your account number in an unsolicited
phone call or e-mail.
Consent
By using the Websites, you consent to the collection and use of the above-described
information by Concierge Systems, Inc.
Notification of Changes
Concierge Systems, Inc. may amend this Privacy Policy from time to time. Any time
a substantial change is made, we will make an announcement on our Websites. |
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